Support
Questions, problems or feedback about PPL Training? Get in touch.
Contact us
Email contact@liquidimpulselabs.com.
If you're reporting a problem, it helps to include your device model, iOS version and the app version.
Common questions
How do I restore a purchase?
You can restore previous purchases from within the app.
How do I cancel a subscription?
Manage or cancel subscriptions in your Apple account settings. Deleting the app does not cancel a subscription. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period.
Can I get a refund?
Purchases are made through Apple, so refunds are handled by Apple under its own policies.
How do I back up my data?
Your data is stored on your device. Use the app's export feature or turn on iCloud Sync to keep a backup. We cannot recover data that is lost if you delete the app, lose your device or reset it.
How do I change Apple Health access?
Go to Settings, then Health, then Data Access and Devices. You can change or withdraw permission at any time.
How do I delete my data?
Deleting the app removes the data on your device. If you used iCloud Sync, also delete the iCloud copy in your iCloud storage settings.